Shipping & Return Policy

Welcome to Manny Essentials!
We want you to enjoy a smooth and worry-free shopping experience. Please review our shipping and return guidelines below.

🚚 Shipping Policy

Processing Time:
All orders are processed within 1–2 business days after payment confirmation. You’ll receive an email or SMS notification once your order has been shipped.

Delivery Time:

  • Metro Manila: 2–5 business days

  • Provincial Areas: 5–10 business days

(Note: Delivery times may vary due to courier delays, holidays, or weather conditions.)

Shipping Fee:
Shipping rates are automatically calculated at checkout. Free shipping may apply during special promotions.

Tracking Orders:
Once shipped, you’ll receive a tracking number via email or SMS. You can track your order on our Order Tracking Page or through the courier’s website.

🔄 Return & Exchange Policy

We value your satisfaction! If there’s an issue with your order, here’s how we can help:

Eligibility:

  • Items can be returned or exchanged within 7 days of receiving your order.

  • Products must be unused, unopened, and in their original packaging.

  • Proof of purchase (order number or receipt) is required.

Non-Returnable Items:

  • Used or damaged items due to customer handling

  • Items bought during clearance or flash sales

  • Gift cards or downloadable products

How to Request a Return:

  1. Contact us via support@mannyessentials.com or our Messenger Page.

  2. Provide your order number, reason for return, and photo (if applicable).

  3. Our team will assist you with the next steps and return shipping details.

Refunds:
Once your return is received and inspected, we’ll notify you about the status of your refund. Approved refunds will be processed within 3–7 business days.

At Manny Essentials, we’re committed to making every purchase worry-free.
Thank you for trusting us — Smart Finds. Smart Living.